OctoVPNHelpdesk

VPN Setup & Troubleshooting

Locate Your OctoVPN Credentials

Updated on April 6, 2024

Your OctoVPN credentials are crucial for accessing and configuring your VPN connection, whether you're using a public server or a private server. In this guide, we'll direct you to the OctoVPN Services Portal where you can easily locate your credentials for both public and private servers.


Public Servers:

  1. Access the OctoVPN Services Portal:
  1. Select Your Active Plan:
  • Log in to your OctoVPN account if prompted.
  • Once logged in, you will see a list of your active plans. Select the plan for which you need to locate the credentials.
  1. Locate Your Username and Password:
  • Within the details of your active plan, you'll find your Username and Password listed. These credentials are required for connecting to OctoVPN.

Private Servers:

If you're part of a private server, follow these additional steps:

  1. Access the OctoVPN Services Portal:
  1. Locate Your Individual Credentials:
  • Once logged into the private server dashboard, navigate to the user management section.
  • In the user management section, you will find a list of users. Each user will have their own unique Username and Password. Locate your username and password within this list.

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